Reservation and cancellation policy::
- It is preferable to make a reservatopn at all times;
- From June to October:
- Reservation are mandatory for flights outside office hours
- Office hours: 9:30 a.m. to 7:00 p.m.
- From November to May
- Reservations are mandatory at all times.
- If a reservation is cancelled by the pilot (bad weather):
- A new reservation is made at the client’s convenience;
- If it is impossible to make a new reservation, the flight is cancelled without charge.
- If a reservation is cancelled by the client :
- 48 hours ahead or less, no refund;
- 3 to 7 days ahead, 50% of scheduled excursion cost is non- refundable;
- 8 to 15 days ahead or more, 25 % of the total amount is non-refundable
Rates are subject to change without notice.